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The
gas delivery system of an anaesthetic machine operates at an initial
pressure of 2000 psi (133 times normal atmospheric pressure) reducing
down to near ambient pressure at use. A poorly maintained anaesthetic
machine will waste medical gases and expensive volatile agent
everytime you use it! Burtons can provide an affordable, planned
preventative maintenance contract that will ensure your anaesthetic
apparatus is consistently reliable and maintained to the highest
standards of safety.
F.A.Q.'s
Q.
How often should an anaesthetic machine be serviced?
A.
This will depend on its amount of use, age and condition. Our
service contracts provide two visits per year which in our experience
offers the best balance of cost and reliability.
Q.
How often should my vaporiser be serviced.
A.
That really depends on the amount you use it. Most manufacturers
would like you to have a vaporiser serviced once per year but then
most vaporisers and their maintenance regimes are designed to comply
with the requirements of the human medical field. In a typical
veterinary environment a vaporiser is serviced once every 3 to 5
years. An isoflurane vaporiser should need fewer service intervals
than a halothane equivalent since it does not contain a preservative
that will eventually effect its output. During the service of your
anaesthetic machine our engineer will check the performance of your
vaporiser within the cost of the service, for any extra vaporisers
there is a small additional charge. If it is found that the vaporiser
is not giving the correct output you will be advised by the engineer,
who will probably recommend that it is service exchanged.
Q.Why
service exchange my vaporiser - can't you fix it at the practice.?
A.
Only very minor faults with a vaporiser can be rectified "in the
field". Faults related to high or low volatile agent output
require the vaporiser to be dismantled, this would inevitably lead to
volatile agent evaporating into your work place. When a vaporiser is
serviced, internal components are replaced and once reassembled
recalibration takes place using a highly sensitive gas analyser in a
controlled environment. If you need a vaporiser replaced, you need it
now! Service exchange means we fit a factory serviced replacement
vaporiser there and then, eliminating a costly delay whilst your
existing vaporiser is serviced and then returned to you.
If
you have a quick release style vaporiser or do not require an
engineer to fit the replacement, we will despatch it to you. Once
you've replaced the vaporiser simply utilise the packaging, contact
us and we will arrange for the old vaporiser to be collected.
Q.
What certification do I recieve?
A.
We provide a service certificate at each visit which should be kept
as documentry evidence of proper maintenance. You may be required
during a routine health & safety visit to provide this for inspection.
Q.
How much is it going to cost?
A.
The cost of replacement parts will vary for different makes and
models. What we can control is the labour cost, that's why our
service contract has a set labour charge with spare parts charged for
when needed. A typical twin gas anaesthetic machine will cost as
little as £70.55 + parts per service visit with no additional
call out charge! Labour charges are reviewed on an annual basis.
Q.
Can you service every type of anaesthetic machine?
A.
No - there are many different makes and models of anaesthetic machine
that we are able to support but some machines are so old that spare
parts are simply not available. If we feel we cannot provide a
satisfactory level of support because of the difficulty in obtaining
parts and technical backup from manufacturers, we will decline to
offer a service contract. If you are considering taking out a
maintenance agreement with us we will be pleased to arrange to visit
your practice to assess your machines and discuss your requirements
in detail.
Q.What
is the term of a service contract?
A.
There is no time limit, the contract will run for as long as you
wish. If you would like to cancel your contract all we ask is that
you provide us with written confirmation and at least 1 weeks notice.
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